Privacy Policy

LAST UPDATED: APRIL 21, 2026

This Privacy Policy explains how 360 Inflatable collects, uses, stores, and protects personal information when you visit or use our website (https://360inflatable.com).

Who We Are

360 Inflatable is a custom inflatable manufacturer founded in 2006, based in Wenzhou, China. We provide product information, project communication, and end-to-end custom inflatable services to brands, event organizers, artists, and business partners across 40+ countries.

What Information We Collect

Information You Provide to Us

We may collect information you provide directly — such as name, email, company name, phone number, and project details — when you contact us, request a quote, or engage our custom inflatable services.

Information Collected Automatically

When you visit our website, we may automatically collect basic technical information, including IP address, browser type, device information, pages visited, and visit time. This information does not directly identify you and is used for website operation and basic analytics.

Design Files and Project Materials You Submit

During project communication, you may submit concept sketches, design files, brand guidelines, 3D models, reference images, technical specifications, or other project materials through website forms, email, or other channels. These materials are used solely for project evaluation, 3D modeling, sample development, and custom manufacturing purposes.

We do not use the files you submit for purposes unrelated to the specific project, nor do we disclose them to unrelated third parties. For licensed IP projects, all submitted assets are handled under strict confidentiality protocols. If project communication ends and no further cooperation is required, these materials will not be actively used for marketing, portfolio display, or other commercial purposes without your written consent.

How We Use Your Personal Information

We use your personal information only when necessary and for reasonable purposes, including:

• Responding to your inquiries or contact requests
• Communicating with you regarding specific projects, product customization, quotation, production, or installation matters
• Providing information directly related to your current inquiry or ongoing project
• Coordinating logistics, shipping, and on-site installation when applicable

We do not use your personal information for mass marketing, unsolicited advertising campaigns, nor do we sell or transfer it to third parties.

Storage and Retention of Information

Your personal information and project-related materials may be stored in our internal systems for a reasonable period, solely for current project communication or necessary follow-up contact.

When such information is no longer required for business communication or cooperation, it will no longer be used for purposes unrelated to the original intent.

Cookies and Website Analytics

This website may use cookies or similar technologies to analyze website traffic, understand page performance, and improve website structure and content. You may restrict or disable cookies through your browser settings, though this may affect certain website functions.

Information Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information to unrelated third parties. Information may be shared only in the following limited circumstances:

• With logistics partners and installation crews strictly for fulfilling your project
• When required by law or legal process
• When necessary to protect website security and prevent misuse

Information Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of internet transmission or storage can be guaranteed to be completely secure.

Your Rights

You have the right to know whether we hold your personal information and may request correction or deletion of the information you have provided, within a reasonable scope. You may contact us using the details below to exercise these rights.

Updates to This Policy

We may update this Privacy Policy as required by business or legal changes. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or wish to contact us regarding your personal information, please reach out to us at:

Email: info@360inflatable.com